1. Data Controller
The data controller for this website is:
Spryxellyz
2962 Tathra-Bermagui Rd, Murrah NSW 2546, Australia
Email: customer@spryxellyz.world
Phone: +61 419 632 806
Website: spryxellyz.world
2. What Data We Collect
We collect only data that you provide directly or that is generated by standard website technology:
- Contact form data: Full name, email address, message content, and your explicit consent record.
- Technical data: IP address, browser type, operating system, referring URL, and pages visited — collected via server logs and, with consent, via analytics cookies.
- Cookie preference data: Your consent choices stored locally in your browser via localStorage.
We do not collect sensitive personal data such as financial information, government identifiers, or data relating to special categories under Article 9 GDPR.
3. Legal Basis and APP Compliance
For visitors in Australia, we handle personal information under the Privacy Act 1988 (Cth), including the Australian Privacy Principles (APPs). Where applicable for visitors from other regions, we also apply consent and legitimate interest standards commonly used in international privacy frameworks.
- Consent: For analytics and marketing cookies, where you provide informed consent via the cookie preference panel.
- Reasonably necessary processing: For server log and operational data required to maintain website security, performance, and functionality.
- Responding to enquiries: For handling messages submitted through the contact form where you request a response.
4. Purposes of Processing
- Responding to enquiries submitted via the contact form
- Operating and maintaining the technical functionality of the website
- Analysing aggregate, anonymised usage data to improve content (analytics, with consent)
- Complying with applicable legal obligations
5. Data Retention
- Contact form submissions: Retained for up to 24 months from the date of receipt, or until the purpose has been fulfilled.
- Server logs: Retained for up to 90 days for security and technical maintenance purposes.
- Analytics data: Aggregated and anonymised within 14 months, in accordance with standard analytics provider practices.
- Cookie consent records: Stored in your browser localStorage and retained until you clear your browser data or withdraw consent.
6. Sharing and Disclosure
We do not sell, rent, or trade your personal data. We may share data only in the following limited circumstances:
- Service providers: Third-party processors who assist in operating the website (e.g. hosting, analytics), bound by data processing agreements that prohibit further use.
- Legal requirements: When required by applicable Australian or international law, court order, or governmental authority.
Any third-party processors who receive personal data are contractually bound to handle it only for the specified purpose and in compliance with applicable data protection law.
7. Overseas Disclosure of Personal Information
Some service providers (for example, hosting or analytics providers) may process data outside Australia. Where this occurs, we take reasonable steps to ensure overseas recipients handle personal information consistently with Australian privacy law and only for approved processing purposes.
8. Your Privacy Rights
Under Australian privacy law, you may request access to personal information we hold about you and request correction if that information is inaccurate, out-of-date, incomplete, irrelevant, or misleading. Where relevant under other applicable law, additional rights may also apply.
- Access: Request a copy of personal information we hold about you.
- Correction: Request correction of inaccurate or incomplete personal information.
- Withdrawal of consent: Withdraw cookie and similar consent choices at any time.
- Complaint rights: Lodge a privacy complaint with us and, if unresolved, escalate to the OAIC.
To exercise these rights, contact us at: customer@spryxellyz.world. We aim to respond within 30 days.
If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.
9. Data Security
We implement appropriate technical and organisational measures to protect personal data against unauthorised access, disclosure, alteration, or destruction. These include HTTPS encryption across all pages, access controls, and regular security reviews. No method of transmission over the internet is fully secure; we encourage you to take care when sharing personal information online.
10. Cookies
This website uses cookies. For detailed information on the types of cookies used, their purposes, and how to manage your preferences, please read our Cookie Policy.
11. Direct Marketing and Advertising Transparency
We do not sell personal information. If we use advertising technologies (including Google Ads features), they are used to understand campaign performance and website usage in line with your consent choices. We do not use sensitive health data for ad targeting, and we do not make personalised medical claims.
12. Children's Data
This website is not directed at individuals under the age of 16. We do not knowingly collect personal data from children. If you believe a child has submitted personal data through this site, please contact us and we will promptly delete it.
13. Changes to this Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. The date at the top of this page will always show when it was last revised. Continued use of the website after changes are posted constitutes acceptance of the updated policy.
14. Contact
For any questions about this Privacy Policy or your personal data, please contact us:
Spryxellyz
2962 Tathra-Bermagui Rd, Murrah NSW 2546, Australia
customer@spryxellyz.world
+61 419 632 806